In the realm of discretion, your privacy is our paramount concern. We believe in a harmonious blend of style and security, ensuring your online experience is as confidential as your wardrobe choices.

This privacy policy covers the handling of personal data collected or submitted when you visit our website and use our apps.

Our Privacy Pledge

We're all about giving you a top-notch fashion experience, from browsing styles to receiving your order. Rest assured, we value and safeguard your privacy, treating your personal data with care.

Our principles:

We collect and store data for purposes like packing and delivering your order, customer service, improving your user experience, marketing, fraud prevention, and regulatory compliance.

We only collect necessary data for the mentioned purposes.

We delete your data when no longer needed.

We don't sell your data.

We keep your data secure.

For more details on why and how we collect and store your data, keep reading.


Collecting & Using Your Personal Data

Fulfillment of Your Order

To process your order, we need info like your name, address, email, phone number, payment method, and product choices. This data helps us send order confirmations and pack and deliver your purchase.

Customer Service

When you reach out to us, we note down the personal data you provide, helping our customer service assist you efficiently.

Improvement of Your User Experience

We use cookies to track your site and social media browsing, enhancing user-friendliness, layout, and overall experience.

Marketing

We use personal data to tailor recommendations and promotions on our site, as well as show relevant ads on other platforms.

Cookie-Based Marketing

Certain marketing activities involve cookies that gather info about your preferences, device ID, geolocation, and browsing behavior.


My Account

Creating a personal customer account requires your name and email, providing an overview of your shopping bag and order history.

Fraud Prevention

We use order data for fraud detection, collaborating with payment solution partners.

Regulatory Requirements

Personal data is stored to comply with regulations, such as bookkeeping.

Legal Bases for Collecting and Using Your Personal Data

We operate based on contract performance, legitimate interests, consent, and legal obligations.


Sharing Personal Data

To provide services, we share personal data with partners, ensuring legal compliance and data security.

Data Controllers

Partners like payment solution providers and warehouse partners process your data as data controllers.

Data Processors

Technical service providers (e.g., hosting, website platform) process personal data on our behalf.


Transferring Data Outside the EU

Some partners handle data outside the EU, with data transfer safeguarded by the EU Commission's Standard Contractual Clauses.

How Long Do We Store Your Data

We retain your data only as long as necessary, considering the purpose and legal requirements.

Your Rights

Exercise your privacy rights by contacting [email protected]:

Right of Access
Right to Be Forgotten
Right to Object
Right to Rectification
Right to Restriction
Right to Data Portability


Complaints

For any complaints about our handling of your data, contact our customer service team.